• info@creditsathii.com

Privacy Policy

Last Updated: July 17, 2026

At Credit Sathii (“Credit Sathii”, “we”, “our”, or “us”), protecting your privacy and maintaining the confidentiality of your information is one of our highest priorities. We understand that individuals seeking debt relief and legal assistance often share sensitive financial and personal information with us. This Privacy Policy explains how we collect, use, store, disclose, and protect the information you provide while using our website, services, and consultation platforms.

By accessing or using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.

Information We Collect

We may collect personal and non-personal information when you:

  • Submit an enquiry form.
  • Register for our Anti-Harassment Service.
  • Request a debt consultation.
  • Contact us through email, phone calls, or live chat.
  • Subscribe to newsletters or promotional communications.
  • Use our website or related services.

The information we collect may include:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • City and State
  • Employment Status
  • Marital Status
  • Monthly Income Details
  • Financial and debt-related information voluntarily shared during consultations
  • Loan and credit card-related details necessary to provide assistance

Financial Information

Where applicable and voluntarily provided, we may collect:

  • Loan details
  • Credit card repayment information
  • Outstanding dues information
  • Banking-related documents shared for consultation purposes
  • Credit report details submitted by you

 

We only request information that is reasonably necessary to provide our services effectively.

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Screen Resolution
  • Time Zone Information
  • Website Usage Statistics
  • Referring Pages and Exit Pages

 

This information helps us improve our website’s performance, security, and user experience.

How We Use Your Information

Your information may be used for the following purposes:

  • Providing debt relief and legal consultation services.
  • Assessing your financial situation and determining suitable solutions.
  • Assisting with loan settlements and bank negotiations.
  • Managing Anti-Harassment Service requests.
  • Responding to customer enquiries and support requests.
  • Scheduling consultations with our experts.
  • Sending service-related notifications and updates.
  • Improving our website functionality and customer experience.
  • Conducting internal research and analytical studies.
  • Preventing fraudulent or unauthorized activities.
  • Complying with applicable legal obligations.

With your consent, we may also send you:

  • Service updates
  • Educational content
  • Promotional offers
  • Financial awareness communications


You may unsubscribe from marketing communications at any time.

Communication Consent

By submitting your information on our website or through any enquiry form, you expressly consent to receiving communications from Credit Sathii through:

  • Phone Calls
  • SMS Messages
  • WhatsApp
  • Emails
  • Service Notifications


These communications may include consultation scheduling, service-related updates, legal assistance information, and promotional communications where permitted by law.

Your consent remains valid even if your number is registered under Do Not Disturb (DND), solely for service-related communications initiated by your request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality.
  • Understand visitor behaviour.
  • Analyze website traffic.
  • Enhance user experience.
  • Maintain website security.


Cookies may collect anonymous usage information such as:

  • Pages visited
  • Session duration
  • Browser preferences
  • Device identifiers


You may disable cookies through your browser settings. However, certain website features may not function properly after disabling cookies.

Information Sharing and Disclosure

We value your privacy and do not sell your personal information.

Your information may be shared only when necessary with:

  • Legal consultants and financial advisors associated with Credit Sathii.
  • Technology and service providers assisting our operations.
  • Payment processing partners.
  • Regulatory or government authorities when legally required.
  • Law enforcement agencies where disclosure becomes necessary under applicable laws.

 

We may also disclose information when reasonably necessary to:

  • Protect our legal rights.
  • Prevent fraud or misuse of our services.
  • Comply with court orders or legal processes.
  • Enforce our Terms and Conditions.


Any third parties handling your information are required to maintain appropriate confidentiality and security standards.

Data Security

We implement industry-standard security measures to safeguard your information, including:

  • Secure Socket Layer (SSL) encryption.
  • Restricted access controls.
  • Regular website security monitoring.
  • Secure storage practices.
  • Periodic vulnerability assessments.


Although we take reasonable steps to protect your information, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

Payment Information

Where payments are accepted through our website or authorized payment partners:

  • All payment transactions are processed through secure payment gateways.
  • Credit Sathii does not store your complete debit or credit card details on its servers.
  • Sensitive payment information remains encrypted during processing.

Retention of Information

We retain personal information only for as long as necessary to:

  • Provide our services.
  • Fulfil legal and regulatory obligations.
  • Resolve disputes.
  • Maintain business and financial records.


Information that is no longer required will be securely deleted or anonymized wherever reasonably practicable.

Third-Party Websites

Our website may contain links to third-party websites or external services. Credit Sathii is not responsible for the privacy practices, policies, or content of such third-party websites.

We encourage users to review the privacy policies of every external website before sharing personal information.

Testimonials and Reviews

We may display customer testimonials or reviews on our website with prior consent. Such testimonials may include:

  • Name
  • Profession or designation
  • General feedback regarding our services


If you wish to modify or remove your testimonial, please contact us using the information provided below.

Children’s Privacy

Our services are intended only for individuals who are legally competent to enter into binding agreements. We do not knowingly collect information from individuals below the age permitted under applicable laws without appropriate authorization.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon publication on this page.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Credit Sathii

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.